What do you mean 'Responsibly-sourced' and 'Cruelty-free'?
At Earth Supply, we work only with established, responsible manufacturers. Our products are never tested on animals and nearly all of our producers are currently or on their way to being WRAP certified. WRAP (Worldwide Responsible Accredited Production) is a globally recognized, independent 3rd party certifying body whose mission is to promote ethical, humane and lawful conditions and practices in all manufacturing facilities. Companies accepted into the WRAP organization go through an extensive application process in which manufacturing facilities, working environments, and worker's rights are inspected and approved by the WRAP association. WRAP certifications are awarded based upon both internationally and nationally accepted humane workplace standards, local laws, and ethical manufacturing regulations.
Am I able to return a product if I don't like it?
If aren’t 100% satisfied with your product, we will be more than happy to refund you your money in full! We ask that you contact us first and voice your concern about the product. We will then promptly respond with the proper return address for you to send it to.
We simply do ask, however, that you pay the shipping to send it back. For more information, refer to our refund policy page located at the footer of any page. If you have any further questions about returns, please do not hesitate to email us at email@example.com.
Can I exchange products?
If you receive a product that is the wrong size or color, visit our contact us page send us an email at firstname.lastname@example.org and we can initiate an exchange.
You don't have the color I like. Can I request one?
Absolutely! We offer a limited color scheme for most or our products to keep to a certain aesthetic on our site. However, our supplier offers a wide array of colors for most apparel, so we would be happy to print a product for you in whatever color you like (based on availability of course). If you would like to request one, shoot us a DM (and follow) on Instagram, or get in touch with us through our 'Contact Us' page. We respond to EVERY request!
Why donate to NRDC?
The NRDC is a well-established (and highly effective) organization with a long and impressive history of advocating for human/animal/environmental justice. There are many wonderful charities and non-profits out there, and we may even expand our charitable donations to other NGO's as we begin to grow ourselves, but we chose NRDC based on their impressive track-record of effectiveness towards their mission and transparency in their operations. If you have any questions about NRDC, or if you wish to see proof of charitable donation, we would be happy to supply the information for you as it becomes available and upon request!
Where is Earth Supply?
We have no physical footprint as of yet, but all of our products are manufactured in WRAP certified factories around the world, and printed in Charlotte, NC.
Our mailing address is: 14080 Palm Drive Suite D, PMB 210 Desert Hot Springs, CA 92240
Who are the owners?
Two awesomely cool cats. Check out the 'About us' sections for more details.
If you have any other questions, or suggestions for the FAQ, please do not hesitate to get in touch with us either on Instagram (@_earthsupply) or through our 'Contact Us' page (at the footer of the home screen).